Privacy Policy
Last updated: March 29, 2026
1. Overview
This Privacy Policy explains how PackTrack ("we", "us", "our") collects, uses, and shares information when you use our website and services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Account information: such as name, email address, and authentication details when you create an account or sign in.
Content you provide: such as item descriptions, labels, photos, and other inventory data you submit to the Service.
Usage data: such as pages viewed, features used, and basic diagnostic information.
Device and log data: such as browser type, IP address, and timestamps (often collected through server logs).
3. How We Use Information
We may use information to:
- Provide, operate, and maintain the Service.
- Create and manage your account.
- Improve features, performance, and user experience.
- Communicate with you about service updates, support requests, and security notices.
- Protect against fraud, abuse, and security incidents.
4. Sharing of Information
We may share information in the following situations:
- Service providers: with vendors who help us operate the Service (e.g., hosting, analytics), subject to confidentiality obligations.
- Legal compliance: if required by law or in response to valid legal requests.
- Business transfers: in connection with a merger, acquisition, or asset sale.
- With your direction: when you request or authorize us to share information.
5. Cookies and Tracking
We may use cookies or similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, but some features of the Service may not function properly without them.
6. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may also retain aggregated or anonymized data for longer periods.
7. Security
We take reasonable measures to protect information, but no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Choices
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You can also opt out of certain communications.
To make a request, contact us using the information below.
9. Children's Privacy
The Service is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a new "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at: support@yourdomain.com